BLUECRM® Cookie policy
Last updated: 3 May 2026
This Cookies Policy explains how Blue Trade Limited, trading as BlueCRM (“Blue Trade”, “BlueCRM”, “we”, “our”, or “us”), uses cookies and similar technologies on our website.
It should be read together with our Privacy Policy.
Age Verification
BlueCRM is intended for business and professional users aged 18 and over. We do not intentionally design our website or cookie experience for children.
Operating Address
Blue Trade Limited
Company number: 15227605
Operating and contact address: 111 Balmoral Road, Watford, England, WD24 4EX
What cookies and similar technologies are
Cookies are small text files placed on your device when you visit a website. We may also use similar technologies such as pixels, tags, local storage, SDKs, or scripts where they serve a similar purpose.
These technologies help us operate the website, remember choices, understand usage, improve performance, and, where applicable, support marketing and integrations.
Categories of cookies we use
We may use the following categories of cookies or similar technologies:
| Category | Purpose | Typical legal basis / consent position |
|---|---|---|
| Strictly necessary | To operate core website functions, remember security settings, manage sessions, route traffic, or store cookie preferences | Used without consent only where the law allows this because the cookie is strictly necessary |
| Functional / preference | To remember settings such as language, region, or other user-selected preferences | Used only where lawful and, where required, with consent |
| Analytics / performance | To understand website traffic, measure feature usage, and improve content, speed, and reliability | Used only with consent where required |
| Advertising / social media | To support campaign measurement, retargeting, embedded content, or social sharing features | Used only with consent where required |
Consent and cookie choices
When you first visit our website, you will be presented with a cookie banner or settings tool.
We do not set non-essential cookies before valid consent is given.
You can:
- accept non-essential cookies;
- reject non-essential cookies; or
- customize your preferences.
You can also change your choices at any time using the Cookie Settings link or other preference tool we make available on the website.
If you withdraw consent, this will stop future non-essential cookies from being placed through that settings mechanism. It will not necessarily remove cookies that are already present in your browser, which you can also delete through your browser settings.
Specific cookies in use
The specific cookies, providers, purposes, and durations in use on the website at the time of your visit are shown in our cookie settings tool or consent manager.
Because technical implementations can change, the live settings tool forms part of this Cookies Policy.
Cookie duration
Cookies may persist for different periods depending on their purpose.
Some cookies last only for the browser session and expire when you close your browser. Others may remain on your device for a set period after your visit.
Where available, the current duration of each cookie is shown in the cookie settings tool.
Third-party cookies
Some cookies may be placed by third-party services that appear on or support our website, such as analytics, embedded content, customer communication tools, or advertising partners.
Where third-party providers process personal data for their own purposes, they may act as separate controllers under their own privacy notices. We encourage you to review those notices where relevant.
International transfers
Some third-party cookie or analytics providers may process data outside the UK or EEA. Where personal data is transferred internationally, we will use an appropriate transfer mechanism in line with applicable law.
Browser controls
Most browsers allow you to manage cookies through their settings. You can usually:
- block certain cookies;
- delete cookies already stored on your device;
- clear browsing data; or
- set alerts for new cookies.
Please note that blocking strictly necessary cookies may affect the operation, security, or availability of parts of the website.
Refund and dispute policies
This Cookies Policy does not itself create subscription, payment, or refund rights. Commercial refund and billing rules for paid BlueCRM services are governed by the relevant customer contract or order form.
If you have a complaint or dispute about our use of cookies or similar technologies, please contact Blue Trade first at contact@bluetr.io so we can investigate and respond.
Changes to this Cookies Policy
We may update this Cookies Policy from time to time to reflect legal, technical, or operational changes. The updated version will be posted on this page with a revised “Last updated” date.
Company Contact Information
Blue Trade Limited
Trading name: BlueCRM
Company number: 15227605
Operating and contact address: 111 Balmoral Road, Watford, England, WD24 4EX
Email: contact@bluetr.io
If you have concerns about cookies or personal data, you may also contact us using the same details set out in our Privacy Policy.